Answer client questions while you are with clients.

OneType reads the pages you choose: your services, price list, FAQ and contact page. Add what is not on your site, like holiday hours or what to bring, as text or a PDF. Every answer points to the page or file it came from.

• Your pages

  Services, prices, FAQ and contact pages become the agent's knowledge.

• Text and PDFs

  Paste holiday hours or upload a PDF for what your site lacks.

• Saved answers

  Prices or your cancellation policy can be sent word for word.

• No invented prices

  By default it answers only from your content and never promises a slot.

Booking with Cal.com and Calendly is coming soon, so today OneType cannot see or create appointments. What it can do is share the link to your booking page if it's in your content and collect contact details so you can call the visitor back.

• Booking link

  Shares your booking page when a visitor wants an appointment.

• Form filling

  Coming soon: page tools that fill your request form on fields you allow.

• Contact form

  An email, and optionally name and phone, when a question is not covered.

• Saved as contacts

  Each person is saved with the question they asked.

Once you turn on handoff, visitors can ask for a person during your opening hours, and the chat comes to you with a summary of what they want. When nobody is online, the visitor gets a contact form and you get an email. Your later reply reaches the visitor by email if they left their address.

• Ask for a person

  Visitors can ask for you during your opening hours.

• Short summary

  You see what the visitor wants before you reply.

• Email alerts

  You get an email when nobody has the dashboard open.

• Typical reply time

  Show a label like within a few hours, so nobody waits in the dark.

Visitors ask in their own language, and the agent answers in it from your content, even if your site is in one language. The chat picks up your site's name, main color and icon, and you pick one of 134 chat templates and add your logo, name and greeting.

• Their language

  Answers in the visitor's language, from your content.

• Your brand

  Name, main color and icon come from your site.

• 134 templates

  Pick a chat template, then add your logo, name and greeting.