Answer buyers now, bring your team the warm leads.

OneType answers product and pricing questions from your own pages at any hour, keeps each buyer's details with what they asked, and brings your team in when a buyer is ready to talk.

In short

Sales teams

  • Answers from your own pages.Plan, feature and delivery questions get short answers with sources, and the agent is told never to invent a price or policy.
  • Leads with their question.Each lead keeps the conversation it came from and the last thing the visitor asked.
  • Leads in Slack or Discord.New leads post to a Slack or Discord channel. HubSpot is coming soon.
  • Step in when it matters.Take over any chat in one click, and the AI stays quiet while you talk to the buyer.

Buying questions

Honest answers to buying questions, with sources.

Your agent learns from your pricing, product and FAQ pages, plus files and text you add. Each answer is short with numbered sources, so buyers can check the plan table themselves. It is told never to state a price, limit or guarantee your content does not.

  • Numbered sources

    Buyers can check the page behind each answer.

  • No made-up prices

    Never a price, date, limit or guarantee your content lacks.

  • Any language

    Buyers get answers in their language from the same content.

  • Context kept

    Questions like "and for ten people?" keep the chat's context.

OneType

Do you ship to Canada?

Yes, in 5 to 8 working days. The full rates are on the shipping page.

Shipping & delivery

Can I pay in instalments?

I couldn't find that on this site. Want me to pass it to the team?

Lead context

Every lead arrives with its question.

Visitors become contacts through the chat's contact form, or when they share their own details while chatting. Each contact keeps the conversation and the last question asked, so your rep reads what the buyer wanted before the first call.

  • Contact form

    Choose Collect contact details for when the agent cannot answer.

  • HubSpot, coming soon

    A HubSpot connection is coming soon. Until then, use webhooks or a CSV export.

  • Slack alerts

    New leads post to your Slack or Discord channel.

  • Any other CRM

    A lead.captured webhook can reach your own system or another CRM.

Human takeover

Take over when a buyer is ready.

Your team sees every conversation live in the inbox, and anyone can press Take over. The AI stops answering, and the visitor sees that a person joined, with your first name. Requested handoffs arrive with a summary, intent and mood.

  • Live view

    See every conversation as it happens.

  • One-click takeover

    The AI stops, and the visitor sees your first name.

  • Summary, intent, mood

    Know what the buyer wants before you type.

  • Reply from Slack

    With Slack connected, take over and reply from the thread.

Page tools (coming soon)

Guide visitors to the next step.

Coming soon: with page tools the agent will open your pricing page, scroll to the plan table and highlight it, or fill your demo form with what the visitor told it. Opening a page and filling a form will always ask the visitor first.

  • Open pages

    Opens the pages you list, after the visitor agrees.

  • Scroll and highlight

    Scrolls to the plan table and highlights it.

  • Fill demo forms

    Fills the fields you allow with what the visitor said.

  • Site actions (coming soon)

    Your own actions on your site.

Questions, answered.

Not yet. Booking with Cal.com and Calendly is coming soon. Today the agent can capture the lead so your team follows up.

Put your agent in front of buyers

Try OneType on your own site and see how it answers your buyers' questions.