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Answer every visitor, even when you are busy.

Freelancers, creators and consultants hear the same questions again and again. OneType answers them from your own site, collects the details of people who want to work with you, and lets you reply personally.

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In short

Personal websites

  • Answers from your own pages.Your agent reads your site and answers from what it says about your work, with a source for each sentence.
  • Inquiries become contacts.Visitors can leave their email and details in the chat, and each one is saved with the question they asked.
  • Your reply still reaches them.With handoff on, a visitor can ask for you. While you are away they get a contact form, you get an email, and your later reply is emailed to them if they left their address.
  • Looks like your site.OneType picks up your name, main color and icon while it reads your site, and you pick one of 134 chat templates for the rest.

Your own words

Answers from what you already wrote.

Enter your website address and choose the pages that matter. The agent answers from your About page, services, FAQ and portfolio texts, with a numbered source for each sentence. Add a media kit as a PDF or Word file, or paste text.

  • Your pages

    About, services, FAQ and portfolio become the agent's knowledge.

  • Files and text

    Add a PDF, a Word file or text you paste in.

  • Saved answers

    Rates or cancellation terms can be sent word for word.

  • Honest when unsure

    It never states a price your sources do not state.

OneType

Do you ship to Canada?

Yes, in 5 to 8 working days. The full rates are on the shipping page.

Shipping & delivery

Can I pay in instalments?

I couldn't find that on this site. Want me to pass it to the team?

Inquiries

Every inquiry becomes a contact you can answer.

The contact form in the chat asks for an email, and optionally a name and a phone number. Visitors who share their details while chatting are saved too. Each contact keeps its conversation and last question, so you know what they wanted.

  • Short contact form

    An email, and optionally a name and a phone number.

  • Saved from the chat

    Names or emails shared while chatting are saved too.

  • Lead alerts

    New leads show in the dashboard and arrive by email.

  • CSV export

    Export your contacts whenever you need them elsewhere.

When they want you

When a visitor wants you, not the agent.

Once you turn on handoff, visitors can ask for you during your opening hours. The chat is handed over with a short summary. If you are not online, visitors get a contact form and you get an email. When you reply later, visitors who left their email get your reply, with a button back to the chat.

  • Ask for you

    Visitors can ask for you during your opening hours.

  • Short summary

    See what the visitor wants before you reply.

  • Email when away

    You get an email with a link to the conversation.

  • Typical reply time

    Show a label like within one business day.

OneType

Can someone confirm the invoice for my team?

Sure, I've asked the team to join. They can see our conversation.

Your look

A chat that fits your site.

While OneType reads your site, it notes your site's name, main color, language and icon, and prepares your chat with them. Pick one of 134 chat templates and add your logo, name and greeting. The chat can sit in a corner bubble or inside a page.

  • Your brand

    Name, main color and icon come from your site.

  • Bubble or answer box

    Place the chat in a corner or as an answer box in a page.

  • Visitors from abroad

    Answers in their language, even if your site is only in English.

  • Publish when ready

    Nothing changes on your site until you apply it.

Questions, answered.

No. Training, design and settings are done in the dashboard. To add the chat, paste one line of code (inline styles add a small block).

Keep exploring

Let your site answer for you.

See how OneType answers from your own pages before you put it live.

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