Features
Everything OneType does, one page per feature.
Cited answers
Answers only from your content, with a numbered source for every sentence.
Website training
Enter your URL, pick the pages, and the agent learns from your site.
Human takeover
Take over any chat in one click.
Live inbox
All chats from all agents in one live list, with what needs a person shown first.
Honest I don't know
No guessing: when content has no answer, it says so and offers a next step.
Chat layouts
Bubble, inline box, help page, search palette or docs sidebar, from the same agent.
Visual editor
Coming soon: style the chat with a live preview on every device and in 11 conversation states.
API actions
Your agent will call your own API mid-chat, for order lookups, bookings or tickets, with signed requests.
Readiness score
A 0 to 100 score from test questions, with a one-click fix for each miss.
Ticket replay
Replay past customer questions and see what your agent would answer.
Saved answers
Exact answers for key questions, and one-click fixes from any conversation.
AI handoff
Hands a chat to your team with a summary, the visitor's goal and their mood.
Bring your own key
Coming soon: Premium with your own AI key, counted in answers.
Auto model routing
Picks the model for you, automatically.
Site actions
The agent will run your page's own functions, like add to cart or filters, after the visitor agrees.
Coming soonMultilingual answers
Replies in the visitor's language, even from content in another language.
Automatic re-sync
Re-reads your site on a schedule and updates only what changed.
MCP server
Claude Code, Cursor and VS Code can read your agents and chats, search knowledge and ask your agent.
Analytics
Resolution rate, outcomes, response time, leads and topics in one place.
Unanswered questions
Missed questions, grouped by meaning, answered in one click.
Ready-made designs
Coming soon: 18 finished light and dark looks.
Install
One script tag, guides for common platforms, and a live check when it is on your site.
Files and text
Upload PDF, Word, Markdown, text or CSV files, or paste text directly.
Contacts and leads
Leads and known visitors with their chats, consent and origin.
Offline handling
Opening hours, and a contact form when nobody is online, so no visitor is lost.
Free handoffs
Turns that end in a handoff are not billed, and human-handled chats use no AI credits.
Conversation memory
Understands follow-ups, suggests next questions and asks when unclear.
Guardrails
Blocks planted instructions, unknown links and requests for secrets.
Page tools
Built-in actions that will open pages, highlight, read the page and fill the forms you allow.
Visitor approval
With actions, changes will wait for the visitor's click, and destructive actions will always ask.
Webhooks
Signed events for leads, handoffs, messages and status changes, with retries and a delivery log.
REST API
Agents, conversations, messages and contacts over HTTPS, with scoped keys and OpenAPI 3.1.
Chat API
Send a message from your backend and get the agent's cited reply, as JSON or streamed.
Docs MCP
A hosted MCP server per agent: your docs in Cursor and Claude Code, with cited answers.
Zendesk
Coming soon: each handoff opens a Zendesk ticket, and agent replies and ticket status flow back to the chat.
Theme and colors
134 templates with your logo today; your own colors, fonts, shapes and dark mode coming soon.
Widget languages
11 built-in languages; your own texts in up to 15 coming soon.
Publish and roll back
Coming soon: drafts, checks before publishing, version history and one-click roll back.
Update guard
Holds content updates that would make answers worse, until you review.
Knowledge inspector
Every source and page, with status, reasons and the exact text it can cite.
Team and roles
Invite teammates as owner, admin or member, each with clear permissions.
AI models
Auto picks the model for you, or pin any model, Claude included, per agent.
Premium models
Pin a stronger Claude or GPT model to any agent, with its cost shown upfront.
Multiple agents
Separate agents with their own knowledge, model and widget, in one workspace.
Agent instructions
Set your agent's voice, rules, strictness and greeting in plain words.
Streaming answers
Word-by-word answers with sources added as they are cited.
Brand extraction
Your site's name, main color, language and icon, suggested for your chat.
Allowed domains
Choose the domains where your chat may run.
Live test
Chat with your real agent in the preview, in the template you picked.
Notifications
Dashboard bell and emails for handoffs, leads and issues, chosen per person.
Keyboard shortcuts
J and K to move, Enter to open, E to resolve, and Cmd K to go anywhere.
Multiple workspaces
Separate workspaces per brand or client, each with its own team, agents and plan.
HubSpot
Coming soon: identified visitors become HubSpot contacts by email, with consent and an optional transcript note.
Value report
Hours saved, handoffs avoided and credits used, by agent and model.
Developer hub
API keys, MCP, webhooks and the REST API and MCP docs in one Developer section.