Answers that keep up while you build.

You do not need a help center first. Add your website, files, pasted text or Google Drive. Sites built with JavaScript are read too. Notion is coming soon. Every answer cites its source, and when your content has no answer, the agent says so.

• Your website

  Pick the pages that matter, JavaScript sites included.

• Files and docs

  Add files, pasted text or Google Drive documents. Notion is coming soon.

• Test before launch

  Chat with your agent in the preview before you publish. Test chats use credits.

• Readiness score

  Checks the agent on questions written from your own content.

Once you turn on handoff, a visitor can ask for a person during your opening hours, and the chat comes to your team with a short summary. If nobody is online, the visitor gets a contact form, everyone who can reply gets an email, and your later reply reaches visitors who left their email.

• Short summary

  What the visitor wants and what was already tried.

• Email when away

  Everyone who can reply is emailed when nobody is online.

• Slack threads

  Take over and reply in Slack or Discord.

• Handoffs not billed

  A turn that ends in a handoff is not billed.

Startups change pricing pages, features and docs all the time. OneType reads your site again every week or every day, depending on the size, and updates only what changed. The unanswered questions list shows what your content could not answer, so you know which docs to write next.

• Scheduled re-reads

  Weekly or daily on Premium, hourly on Enterprise, by hand on Free.

• Sync after shipping

  Sync a source by hand right after a release.

• Instant fixes

  A saved answer is live on the next message.

• Unanswered questions

  Missed questions are grouped by meaning, with a count.