An AI chat that answers from your own website and files, shows its sources, matches your site with 134 templates and hands the chat to your team when it matters.
TL;DR
Answers
OneType reads your website, files and Q&A, and every answer shows where it came from. If your content doesn't cover a question, it says so instead of guessing.
Numbered citations point to the page or file.
PDF, DOCX, TXT, MD and CSV, plus your own saved answers.
Re-read weekly or daily on Premium, by hand on Free.
Turns that decline or hand over use no credits.
Templates
Pick one of 134 templates, from a corner bubble or sidebar to a hero chat or a full help page, then add your logo, name and greeting.
Bubble, sidebar, full page, hero, FAQ and help center.
Copy a prompt into Claude Code, Cursor or another AI coding tool to place and restyle the chat.
Under 3 KB to load; the chat loads when it is needed.
Human takeover
You see conversations live and take over in one click, from the inbox, Slack or Discord.
A person joins and the AI steps back.
A short summary and what the visitor wants.
Email, the in-app bell, Slack or Discord.
The visitor leaves an email, it is saved to Contacts and you get a message.
For builders
Build and manage agents from your AI tools through MCP, and connect the REST API and webhooks. Your own AI key is coming soon.
Claude, ChatGPT, Cursor and Claude Code can create and manage agents (Premium).
An OpenAPI description and signed webhooks (Premium).
Premium with your own AI key is coming soon, with five providers to choose from.
Your provider key is sealed on our side.
| OneType | Chatbase | |
|---|---|---|
| Human takeover | From the inbox, Slack or Discord | Helpdesk inbox from Standard ($150 a month, or $120 billed yearly) |
| Paid plans | Premium from $39 a month ($29 billed yearly) up to $899, sized by credits | Hobby $40 · Standard $150 · Pro $500 a month, or $32 · $120 · $400 billed yearly |
| Free option | Free plan: 50 AI credits a month, 1 agent, no time limit | 7-day trial on paid plans; no free plan listed |
| Yearly billing | Up to 25% off billed yearly | 20% off yearly |
| Agents | 1 included; +$20 a month per extra agent (up to 100) | 1 on every plan; extra agents $300 a year each |
| Branding removal | Badge shown on Free; Premium can hide it | Add-on, $1,188 a year |
| Actions (refunds, forms, bookings) | Site and API actions with the visitor's approval, set up through the API (Premium) | AI Actions: 5 · 8 · 12 per agent by plan |
| API and webhooks | REST API and signed webhooks on Premium | API from Standard; webhooks documented |
| At your monthly limit | The agent stops answering until the next period or until you add credits ($25 for 5,000, they never expire); notices at 80% and 100% | "This AI Agent is currently unavailable" |
Chatbase details from chatbase.co/pricing and chatbase.co/docs, checked 21 October 2026. Plans change, so chatbase.co/pricing is the source of truth.
Start free with 50 AI credits a month. Point OneType at your site and add one line of code.
