Turn questions on your site into real leads.

Visitors who ask questions are often close to buying. OneType answers them, keeps the details they leave with the question they asked, and gets every lead to your team fast.

In short

Lead generation

  • Answers first, then contact.Visitors get a real answer from your content, so they stay in the conversation.
  • Leads with context.Each lead keeps the conversation it came from and the last thing the visitor asked.
  • Your team hears at once.New leads show in the dashboard bell, by email and in Slack or Discord.
  • Into your own systems.Signed webhooks send each new lead to your CRM the moment it is captured. HubSpot and Google Sheets are coming soon.

Answer first

Answer first, so visitors stay and share details.

Your agent answers from your website, files and saved answers, with a source for every sentence, so visitors can trust what it says about your offer. It follows the conversation and suggests next questions that your content can answer.

  • Sourced answers

    Every sentence carries a source visitors can check.

  • Follow-ups understood

    Questions like "and for ten people?" keep the chat's context.

  • Suggested questions

    Next questions your content can answer are suggested.

  • Exact prices and terms

    A saved answer set to reply exactly sends your own words.

OneType

Do you ship to Canada?

Yes, in 5 to 8 working days. The full rates are on the shipping page.

Shipping & delivery

Can I pay in instalments?

I couldn't find that on this site. Want me to pass it to the team?

Lead capture

Every lead keeps the question that brought them.

A visitor becomes a lead through the chat's contact form, by typing their own details while chatting, or when the agent cannot answer and shows the form. Each lead lands in Contacts with its conversation and the last question asked.

  • Contact form

    An email, and optionally a name, phone and marketing opt-in.

  • Typed in chat

    Names, emails or phones visitors type about themselves are saved.

  • Verified sign-ins

    Signed-in users your site identifies are marked as verified.

  • Honest consent

    Marketing consent is stored only when the visitor gives it.

Fast follow-up

Follow up while the question is still fresh.

A new lead shows in the dashboard bell and can be emailed to your team. It also reaches Slack, Discord or your own system through webhooks, and if the visitor is still chatting, anyone on your team can take over and reply in person.

  • Instant alerts

    Bell and email, plus Slack or Discord.

  • Take over live

    Anyone on your team can take over a chat as it happens.

  • HubSpot, coming soon

    HubSpot and Google Sheets connections are coming soon.

  • Your own CRM

    Webhooks send a signed message the moment a lead is captured.

Questions, answered.

There is no CRM integration today, and HubSpot is coming soon. Export contacts as CSV, or have a developer receive leads with webhooks. Zapier and Make work through webhooks too.

Start turning questions into leads

Try OneType on your own website and see how the chat answers visitors and captures their details.