TL;DR

In short

  • Free to start, one clear paid plan.Free comes with 50 AI credits a month. Premium starts at $39 a month ($29 billed yearly) and grows by credits; every size has the same features.
  • Answers with sources.The agent answers from your pages, files and Q&A, shows where each answer came from, and says so when it doesn't know. Those turns use no credits.
  • Looks like your site.134 chat templates, from a corner bubble to a full help page. Add it with one line of code.
  • A person when it matters.Your team takes over any chat from the inbox, Slack or Discord.
  • Your own AI key.Premium with your own AI key: use your Anthropic, OpenAI, Gemini, OpenRouter or Moonshot key and pay your provider directly.

Answers

Answers with sources.

OneType reads your website, files and Q&A, and every answer shows where it came from. If your content doesn't cover a question, it says so instead of guessing.

  • Sources on every answer

    Numbered citations point to the page or file.

  • Website, files and Q&A

    PDF, DOCX, TXT, MD and CSV, plus your own saved answers.

  • Kept up to date

    Re-read weekly or daily on Premium, by hand on Free.

  • No credits for "I don't know"

    Turns that decline or hand over use no credits.

Templates

Your chat, your style.

Pick one of 134 templates, from a corner bubble or sidebar to a hero chat or a full help page, then add your logo, name and greeting.

  • Every layout

    Bubble, sidebar, full page, hero, FAQ and help center.

  • AI-ready prompts

    Copy a prompt into Claude Code, Cursor or another AI coding tool to place and restyle the chat.

  • Tiny and fast

    Under 3 KB to load; the chat loads when it is needed.

Human takeover

Step in when it matters.

You see conversations live and take over in one click, from the inbox, Slack or Discord.

  • One-click takeover

    A person joins and the AI steps back.

  • Handoff with context

    A short summary and what the visitor wants.

  • Notified where you work

    Email, the in-app bell, Slack or Discord.

  • Nobody online?

    The visitor leaves an email, it is saved to Contacts and you get a message.

For builders

Your AI, your tools.

Build and manage agents from your AI tools through MCP, and connect the REST API and webhooks. Your own AI key is on Premium.

  • MCP

    Claude, ChatGPT, Cursor and Claude Code can create and manage agents (Premium).

  • REST API and webhooks

    An OpenAPI description and signed webhooks (Premium).

  • Your own AI key

    Premium with your own AI key, with five providers to choose from.

  • Keys stored encrypted

    Your provider key is sealed on our side.

OneType vs Alhena AI at a glance.

OneType compared with Alhena AI
OneTypeAlhena AI
Free optionFree plan: 50 AI credits a month, 1 agent, no time limitAlhena lists a Free plan with 25 conversations a month (alhena.ai/pricing, 28 October 2026)
Paid plansPremium from $39 a month ($29 billed yearly) up to $899, sized by creditsAlhena lists Essentials at $199, Growth at $499 and Scale at $999 a month billed annually (alhena.ai/pricing, 28 October 2026)
How usage is countedAI credits (1 credit = $0.001 of AI and search use); declines and handoffs use none.Alhena counts conversation credits per plan each month and lists a cost per additional credit above the monthly allocation (alhena.ai/pricing, 28 October 2026)
Free trialFree plan: 50 AI credits a month, 1 agent, no time limitAlhena lists a 14-day trial of Essentials, Growth or Scale, with paid billing starting automatically when the trial ends (alhena.ai/pricing, 28 October 2026)
Handoff to a personFrom the inbox, Slack or DiscordAlhena lists Smart Escalation, a handover to human agents with complete context (alhena.ai, 28 October 2026)
FocusAny website: answers from your own pages and files with sources, and a handoff to your teamAlhena lists an AI Shopping Assistant that it describes as AI that knows your brand and catalog (alhena.ai, 28 October 2026)
NameAvailable today, with a Free planAlhena's pricing page is titled "Alhena (Formerly Gleen)" (alhena.ai/pricing, 28 October 2026)

Alhena AI (formerly Gleen) details from alhena.ai, checked 28 October 2026. Plans change, so alhena.ai is the source of truth.

Questions, answered.

OneType has a Free plan with 50 AI credits a month and Premium from $39 a month. Alhena lists Essentials at $199, Growth at $499 and Scale at $999 a month billed annually (alhena.ai/pricing, 28 October 2026).

Answers with sources. A person when it matters.

Start free with 50 AI credits a month. Point OneType at your site and add one line of code.