Kapa.ai lists a 14-day free trial, then usage-based Growth with a platform fee plus committed answers; OneType's Free plan includes AI credits and one agent that answers from your own pages and shows the source. This page compares plans and what each company says on its own pages, checked 28 October 2026.
TL;DR
Answers
OneType reads your website, files and Q&A, and every answer shows where it came from. If your content doesn't cover a question, it says so instead of guessing.
Numbered citations point to the page or file.
PDF, DOCX, TXT, MD and CSV, plus your own saved answers.
Re-read weekly or daily on Premium, by hand on Free.
Turns that decline or hand over use no credits.
Templates
Pick one of 134 templates, from a corner bubble or sidebar to a hero chat or a full help page, then add your logo, name and greeting.
Bubble, sidebar, full page, hero, FAQ and help center.
Copy a prompt into Claude Code, Cursor or another AI coding tool to place and restyle the chat.
Under 3 KB to load; the chat loads when it is needed.
Human takeover
You see conversations live and take over in one click, from the inbox, Slack or Discord.
A person joins and the AI steps back.
A short summary and what the visitor wants.
Email, the in-app bell, Slack or Discord.
The visitor leaves an email, it is saved to Contacts and you get a message.
For builders
Build and manage agents from your AI tools through MCP, and connect the REST API and webhooks. Your own AI key is on Premium.
Claude, ChatGPT, Cursor and Claude Code can create and manage agents (Premium).
An OpenAPI description and signed webhooks (Premium).
Premium with your own AI key, with five providers to choose from.
Your provider key is sealed on our side.
| OneType | Kapa.ai | |
|---|---|---|
| Free option | Free plan: 50 AI credits a month, 1 agent, no time limit | Kapa lists a Free trial at $0 for 14 days with 1 index, 5,000 pages crawled, 5,000 retrieval queries and 1,000 answers, and says it does not run forever (kapa.ai/pricing, 28 October 2026) |
| Paid plans | Premium from $39 a month ($29 billed yearly) up to $899, sized by credits | Kapa lists Growth as usage-based and Enterprise as custom; see kapa.ai/pricing for the amounts (checked 28 October 2026) |
| How usage is counted | AI credits (1 credit = $0.001 of AI and search use); declines and handoffs use none. | Kapa counts retrieval queries and answers per month (kapa.ai/pricing, 28 October 2026) |
| What the AI learns from | Enter your website: OneType reads it and drafts the agent. No flows to build. | Kapa says you connect docs, tickets, wikis and 30+ other sources (kapa.ai, 28 October 2026) |
| Sources shown to the visitor | Answers show the pages they used. | Kapa lists accurate, cited context under pre-built agents and integrations on its pricing page (kapa.ai/pricing, 28 October 2026) |
| Handoff to a person | From the inbox, Slack or Discord | Kapa lists a feature that hands off to your team when the agent cannot help (kapa.ai, 28 October 2026) |
Kapa.ai details from kapa.ai, checked 28 October 2026. Plans change, so kapa.ai is the source of truth.
Start free with 50 AI credits a month. Point OneType at your site and add one line of code.
