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OneType vs Provide Support

Provide Support says all its plans come with the same set of features and differ only in the number of operator profiles per account. OneType's Free plan includes AI credits and one agent that answers from your own pages and shows the source. This page compares plans and what each company says on its own pages, checked 28 October 2026.

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Updated 28 October 2026

TL;DR

In short

  • Free to start, one clear paid plan.Free comes with 50 AI credits a month. Premium starts at $39 a month ($29 billed yearly) and grows by credits; every size has the same features.
  • Answers with sources.The agent answers from your pages, files and Q&A, shows where each answer came from, and says so when it doesn't know. Those turns use no credits.
  • Looks like your site.134 chat templates, from a corner bubble to a full help page. Add it with one line of code.
  • A person when it matters.Your team takes over any chat from the inbox, Slack or Discord.
  • Your own AI key.Premium with your own AI key: use your Anthropic, OpenAI, Gemini, OpenRouter or Moonshot key and pay your provider directly.

Answers

Answers with sources.

OneType reads your website, files and Q&A, and every answer shows where it came from. If your content doesn't cover a question, it says so instead of guessing.

  • Sources on every answer

    Numbered citations point to the page or file.

  • Website, files and Q&A

    PDF, DOCX, TXT, MD and CSV, plus your own saved answers.

  • Kept up to date

    Re-read weekly or daily on Premium, by hand on Free.

  • No credits for "I don't know"

    Turns that decline or hand over use no credits.

Templates

Your chat, your style.

Pick one of 134 templates, from a corner bubble or sidebar to a hero chat or a full help page, then add your logo, name and greeting.

View all templates

  • Every layout

    Bubble, sidebar, full page, hero, FAQ and help center.

  • AI-ready prompts

    Copy a prompt into Claude Code, Cursor or another AI coding tool to place and restyle the chat.

  • Tiny and fast

    Under 3 KB to load; the chat loads when it is needed.

Human takeover

Step in when it matters.

You see conversations live and take over in one click, from the inbox, Slack or Discord.

  • One-click takeover

    A person joins and the AI steps back.

  • Handoff with context

    A short summary and what the visitor wants.

  • Notified where you work

    Email, the in-app bell, Slack or Discord.

  • Nobody online?

    The visitor leaves an email, it is saved to Contacts and you get a message.

For builders

Your AI, your tools.

Build and manage agents from your AI tools through MCP, and connect the REST API and webhooks. Your own AI key is on Premium.

  • MCP

    Claude, ChatGPT, Cursor and Claude Code can create and manage agents (Premium).

  • REST API and webhooks

    An OpenAPI description and signed webhooks (Premium).

  • Your own AI key

    Premium with your own AI key, with five providers to choose from.

  • Keys stored encrypted

    Your provider key is sealed on our side.

OneType vs Provide Support at a glance.

OneType compared with Provide Support
OneTypeProvide Support
Free trialFree plan: 50 AI credits a month, 1 agent, no time limitProvide Support lists a free trial of 10 days, with all features included and no credit card required (providesupport.com/live-chat-pricing, 28 October 2026)
Paid plansPremium from $39 a month ($29 billed yearly) up to $899, sized by creditsProvide Support lists Small Business and Corporate packages, with two prices each under a Monthly and Annually toggle: Small Business $ 24 and $ 156, Corporate $ 53 and $ 310 (providesupport.com/live-chat-pricing, 28 October 2026)
SeatsFree: 1. Premium: up to 10 team members, no per-seat priceProvide Support says its plans come with the same set of features and differ only in the number of operator profiles per account (providesupport.com/live-chat-pricing, 28 October 2026)
Optional servicesOn Premium you can add a credit pack: $25 for 5,000 credits, and they never expireProvide Support lists Automatic Chat Translation at $249 a year as an optional service (providesupport.com/live-chat-pricing, 28 October 2026)

Provide Support details from providesupport.com, checked 28 October 2026. Plans change, so providesupport.com/live-chat-pricing is the source of truth.

Questions, answered.

OneType has a Free plan with 50 AI credits a month and Premium from $39 a month. Provide Support lists Small Business and Corporate packages with two prices each under a Monthly and Annually toggle: Small Business $ 24 and $ 156, Corporate $ 53 and $ 310 (providesupport.com/live-chat-pricing, 28 October 2026).

Answers with sources. A person when it matters.

Start free with 50 AI credits a month. Point OneType at your site and add one line of code.

Start for freeBrowse 134 templates