An AI chat for your BigCommerce store, built from your own pages

How it goes

Add the line in BigCommerce

Script Manager works with Stencil themes and Catalyst 1.1 or later.

1. Open Script ManagerIn BigCommerce, go to Storefront, then Script Manager.
2. Create a scriptClick Create a Script and give it a name, such as OneType.
3. Set placement and locationFor Placement choose Footer, for Location choose Storefront pages (excludes checkout, order confirmation and My Account), and for Script Type choose to enter the script yourself. BigCommerce may ask for a script category.
4. Paste your linePaste your line.
5. SaveClick Save.

Answers

No guessing. Just your content.

By default, your pages, docs and files are the only thing it answers from.

• Stays up to dateYour website is re-read on a schedule, so answers follow your pages. On Free, one click syncs it.
• Says when it doesn't knowWhen your content doesn't cover a question, it says so instead of guessing.

Human handoff

A person when it matters

Prefer AI only? Keep it off. On paid plans, turn it on and your team takes over any chat in one click.

• Reply from Slack or DiscordYour team gets the handoff where it already works.
• Details when offlineWhen nobody is online, visitors leave their contact details so you can follow up.

MCP

MCP ready

Set up your agent, change its look and check its answers from the AI chat you work in.

• Build from the chatCreate your agent and add knowledge from the chat you already use.
• Test answersAsk your agent a question from your AI and see the answer with its sources.